1.About these terms
These terms apply when you use ChannelRelay to connect accounts and publish or send content. ChannelRelay is operated by OrchcastAI, Vancouver, British Columbia V6B 2E6, Canada.
You normally use ChannelRelay inside Orchcast.AI or a partner platform built on it. The terms of that platform (for example the Orchcast.AI Terms of Service) also apply. If the two conflict, the platform terms you agreed to apply.
2.What ChannelRelay does
ChannelRelay lets you connect accounts at Google, Meta, LinkedIn and Canva, and then publish posts, send emails, create designs and view Search Console data from your workspace. We only take an action when you or an authorized member of your workspace asks for it.
3.Your connected accounts
- You may only connect accounts, Pages and profiles that you own or are authorized to manage.
- You are responsible for what your workspace members publish or send through your connections.
- You can disconnect any account at any time. Disconnecting stops all further access.
4.Third-party platforms
When you use a connection, you must also follow the rules of that platform, including the Google Terms of Service, Meta’s Terms and Community Standards, the LinkedIn User Agreement and Canva’s Terms of Use.
These platforms are run by other companies. We are not responsible for their availability, for changes to their APIs, or for decisions they make about your account or content.
5.Acceptable use
You must not use ChannelRelay to:
- send spam, bulk unsolicited email or messages to people who have not agreed to receive them;
- publish content that is illegal, misleading, hateful, harassing or that infringes someone else’s rights;
- get around platform limits, scrape data or access accounts you are not authorized to use;
- attack, overload or try to break the security of ChannelRelay or any connected platform.
We may suspend a connection or account that breaks these rules or puts other users or platforms at risk.
6.Your content
You keep all rights to the content you publish or send. You give us permission to store, process and deliver it only so we can provide the service. How we handle data is described in our Privacy Policy.
7.Availability and changes
We work to keep ChannelRelay running, but we cannot promise it will always be available or error-free, because it depends on third-party platforms. We may add, change or remove integrations, for example when a platform changes its API. We will give reasonable notice of important changes where we can.
8.Disclaimers and liability
ChannelRelay is provided “as is” and “as available”. To the extent the law allows, we make no promises beyond those in these terms, and we are not liable for indirect or consequential losses, lost profits or lost data.
Our total liability for any claim about ChannelRelay is limited to the amount you paid for the platform in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
9.Ending your use
You can stop using ChannelRelay at any time by disconnecting your accounts. When you do, we delete your access tokens straight away and delete related data as described on our Data Deletion page.
10.Governing law
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, unless the platform terms you agreed to say otherwise or your local consumer law gives you other rights.
11.Changes to these terms
We may update these terms. We will change the date at the top of this page and, for important changes, let workspace owners know in advance. Continuing to use ChannelRelay after a change means you accept the new terms.
12.Contact
Questions about these terms: support@channelrelay.app.